About us - Laptop Doctors

Who we are

ABOUT US
Laptop Doctors Nairobi is an ultimate destination for all laptops, MacBook, Projector and data recovery related solutions in Nairobi Kenya. Our aim is to provide economical Repair and recovery service without compromising on quality in 24 Hours’ time if possible. We operate through multiple Drop off locations in Nairobi for repairing and upgrading laptops, Projectors and Data Recovery for customers since last 12 years.
Quality controls are very important to us and for this same reason all our repairs are complete in-house to maintain our standards of quality and speed of repair. With modern machineries and well trained technicians, we succeed in delivering the best repair experience to a customer at a very short time as 24 hours.

Our Free, Honest and Accurate Estimation system, with professional and ethical work process always gives our client, a peace of mind solution which always comes with minimum 60 days warranty.
We have served many government organizations, corporates houses, large FMS organization, small and medium enterprises, large computer dealer network, private firms and individual consumer client and many more and continue to serve our customers to the best of our capabilities
Our Mission :-
To organize and redefine the laptop repair industry and bring up the world class standards to Kenyan market and to Kenyan customers .
Our Objective :-
To add value to our clients business by providing cost effective and premium quality repair service in quick response time and be the preffered vendor for elite repair services.

Who we are

OUR GUARANTEE TO OUR CUSTOMERS :
• No Diagnosis charges ( No charge, if product is not repaired)
• 100% transparency by system automation .
• Complete accountability of internal parts/components.
• Quotation in just 24 hours
• 60 days Warranty on our Repair Works
• All Repair work done In house , We Don’t out source
• Laptop body fabrication facility.
• Complete health report after repair work.
• Repair Service Start from as low as @ 999/-
• Pick n Drop facility
• Ease of access to multiple service location.
• Can Track your service request status online 24X7 on the website or our cell numbers
• 12 Years of professional experience

Our process

1. You call us

You may call us at any time convenient for you. Our consultant will record the cause of failure of the gadget, your contact details and direct to you the wizard.

2. Arrival and diagnosis

After the arrival of the master diagnose gadget. Depending on the complexity of the repair, will make repairs on the spot or take away the gadget in the workshop.

3. Repair

Produced careful repair with replacement of parts only of the original production. You can not worry about the integrity of the data on the phone.

4. Return to the specified address

After a repair is completed our consultant will contact You and specify address and delivery time. Thank you.

Who we are

Who we are

Our process

1. You call us

2. Arrival and diagnosis

3. Repair

4. Return to the specified address

Gallery